How the right test strategy, tools and new methodologies helped our client transform into the digital era

Shifting to digital operations to retain market share

  • Carla Hartman
  • 20 March 2020

TTC’s client is a major food brand leader based in the US. To this client, food is more than just sustenance, it’s a vehicle for good. Grossing over US$40 billion annually, this market leader is a modern, multi-national, protein-focused food manufacturer with more than 121,000 employees.

Producing 1 in 5 pounds of all chicken, beef, and pork in the US, this client has the most recognized brands on store shelves and is a leading provider to many national restaurant chains. It strives to make great food for a variety of foodservice customers, including schools, military bases, hospitals, nursing homes and international customers.

In 2018 and as part of an effort to move from analog to digital, the client was seeking a way to achieve better quality SAP upgrades. This included moving to S4/HANA. Speed to market was critical during this transition and the client knew that additional expertise was needed to ensure the right components were tested and prioritized.

As this organization continued to scale, setting up a strategy and implementing test automation was critical to improving operations. To retain competitive advantage, the client needed to ensure its supply chain was always running smoothly. Many of the teams in the software development lifecycle were working in silos and previous efforts of test automation had been unsuccessful. Test automation and a move to Agile were necessary, but the client needed outside help to get started.

The client had selected top rated automation tool, Tricentis TOSCA, but was still only seeing 30% of regression tests passing due to the lack of scheduled executed tests, and results were not being analyzed. This lack of execution strategy was causing re-work, a heavy level of maintenance and could potentially impact the on-time delivery of products to end users.

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