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Privacy Policy – Global

Last updated: 23 March 2026

The Testing Consultancy is committed to protecting your privacy and processing personal data in accordance with applicable data protection and privacy laws in the regions in which we operate.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you:

  • Visit our website (https://ttcglobal.com)
  • Register for events, download resources, or submit forms
  • Engage with us for business, marketing, or recruitment purposes

This Policy does not apply to data collected offline or via third-party websites not controlled by TTC Global.

1. Who We Are

TTC Global operates globally through the following legal entities:

  • The Testing Consultancy Ltd (New Zealand – Headquarters)
  • The Testing Consultancy US Corporation
  • The Testing Consultancy Canada Limited
  • The Testing Consultancy Australia PTY Ltd
  • The Testing Consultancy Europe Ltd
  • The Testing Consultancy Middle East Ltd
  • Kiwi Testing Consultancy India Private Ltd

The relevant TTC entity acting as Data Controller depends on your location and your relationship with us. References to “TTC Global,” “we,” “us,” or “our” refer to the applicable legal entity per your region.

For individuals located in the European Economic Area (EEA) or United Kingdom, TTC processes personal data in accordance with the EU GDPR and UK GDPR.

2. Personal Data We Collect

Like most website operators, TTC Global collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. TTC Global's purpose in collecting non-personally identifying information is to better understand how TTC Global's visitors use its website.

TTC Global also collects potentially personally identifying information like:

  • Usage Data – IP address, browser type, device ID, pages visited, referral source
  • Marketing and Communication Preferences
  • Contact Information from Website Form – name, email address, company name, job title, country
  • Download and Event Registration Data – information provided when accessing resources such as whitepapers, webinars, and eBooks

TTC Global only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifying information as described below.

We do not knowingly collect personal data from children under the age of 18.

3. How and Why We Use Your Personal Data

We process personal data based on one or more of the following legal grounds:

  • Consent – e.g. when you subscribe to newsletters or register for events
  • Legitimate interest – to improve website performance, marketing outreach, and customer engagement
  • Contractual necessity – to deliver content or respond to your inquiries
  • Legal obligations – where required by law

We use your data for the following purposes:

  • To provide you with content or services you request
  • To send marketing communications (where permitted)
  • To improve website performance and user experience
  • To comply with legal obligations and defend legal rights

Where we rely on legitimate interests, we ensure our interests are not overridden by your rights and freedoms. We do not sell personal data for monetary compensation.

4. Cookies and Tracking Technologies

To enrich and perfect your online experience, TTC Global uses "Cookies", similar technologies and services provided by others to display personalised content and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. TTC Global uses cookies to help TTC Global identify and track visitors, their usage of ttcglobal.com, and their website access preferences. TTC Global visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using TTC Global's website, with the drawback that certain features of TTC Global's websites may not function properly without the aid of cookies.

Categories of Cookies

  • Strictly Necessary Cookies – Required for website functionality and security
  • Preference Cookies – Remember user settings
  • Analytics Cookies – Measure website usage
  • Marketing Cookies – Track engagement and support targeted advertising

Where required by applicable law (including GDPR and UK GDPR), non-essential cookies are only placed after you provide explicit consent.

You may withdraw or modify your consent at any time through our Cookie Settings tool. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to TTC Global's use of cookies.

5. Sharing Your Personal Data

We do not sell your personal data. However, we may share your data with:

  • Service providers and vendors (e.g. Customer Relationship Management systems, Google Analytics) who help us manage website operations, email marketing, analytics, and customer communications
  • Legal authorities or regulators when required by law
  • TTC Global subsidiaries for internal administrative purposes

All third-party partners are subject to appropriate confidentiality and data protection agreements.

Automated Decision-Making and Profiling

We may use analytics and marketing platforms to analyse website usage and engagement. These tools may create user profiles based on browsing behaviour and interactions.

We do not carry out automated decision-making that produces legal or similarly significant effects. Where required by law, you have the right to object to profiling.

6. International Data Transfers

Due to our global presence, your personal data may be transferred to and stored in countries outside your own, including the United States, India, New Zealand, Australia, or other regions where TTC Global or its service providers operate.

We ensure such transfers are made under appropriate safeguards, including:

  • Standard Contractual Clauses approved by the European Commission (where applicable)
  • Binding corporate rules or equivalent frameworks
  • Contractual commitments to data protection and security

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, including for:

  • Providing requested services
  • Legal, tax, and accounting obligations
  • Internal analysis and reporting

Where consent is the basis for processing, and consent is withdrawn, we will delete your data unless there is a lawful basis for its continued retention.

8. Your Privacy Rights

Depending on your region, you may have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion (“right to be forgotten”)
  • Object to processing or withdraw consent
  • Request restriction of processing
  • Request data portability
  • Lodge a complaint with your local data protection authority
  • Opt out of the sale or sharing of your personal data
  • Right not to be subject to automated decision-making
  • Right to appeal a denied request (where applicable)

We will not discriminate against you for exercising your rights. To exercise these rights, please contact marketing@ttcglobal.com.

9. Regional Privacy Information

European Union & United Kingdom (GDPR / UK GDPR)

You may lodge a complaint with your local supervisory authority in your country of residence, workplace, or where an alleged infringement occurred.

Australia – Privacy Act 1988

We comply with the Australian Privacy Principles (APPs). Australian residents may:

  • Request access or correction
  • Lodge complaints with the Office of the Australian Information Commissioner (OAIC)

We take reasonable steps to ensure overseas recipients do not breach the APPs.

New Zealand – Privacy Act 2020

We comply with the New Zealand Privacy Act and Information Privacy Principles. New Zealand residents may:

  • Request access
  • Request correction
  • Lodge complaints with the Office of the Privacy Commissioner

We only transfer personal information outside New Zealand where comparable safeguards exist.

India – Digital Personal Data Protection Act, 2023

We process personal data in accordance with India’s DPDP Act.

Indian residents have rights to:

  • Access processing information
  • Correction and erasure
  • Grievance redressal
  • Nominate a representative

Grievance Officer:
Email: marketing@ttcglobal.com

We will respond within statutory timelines.

Canada – PIPEDA and Provincial Laws

We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

Canadian residents may:

  • Request access and correction
  • Lodge complaints with the Office of the Privacy Commissioner of Canada

We collect and use personal information only for reasonable and appropriate purposes.

United States – State Privacy Laws

Residents of certain U.S. states (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Delaware, Iowa, and Tennessee) may have rights including:

  • Access
  • Correction
  • Deletion
  • Opt-out of: Sale of personal data, targeted advertising, and profiling with significant effects
  • Appeal denied requests

We do not sell personal data for monetary compensation.
We may engage in targeted advertising as defined by certain state laws.

Requests may be submitted to: marketing@ttcglobal.com

10. Children’s Data

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If you believe we have collected such data, please contact us immediately.

11. Security of Your Information

We take reasonable administrative, technical, and organisational measures to safeguard your personal data from unauthorised access, disclosure, or misuse including:

  • Access controls
  • Encryption
  • Secure hosting environments
  • Data minimisation practices

However, no online platform is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If a data breach occurs that affects your information, we will notify you in accordance with applicable laws.

12. Links to Third-Party Sites

TTC Global’s website may contain links to external sites that are not operated by us. If you click or tap a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

13. Aggregated Statistics

TTC Global may collect statistics about the behaviour of visitors to its website. TTC Global may display this information publicly or provide it to others. However, TTC Global does not disclose your personally identifying information.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. All changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes indicates your acceptance.

15. Contact Us

If you have questions about this Privacy Policy or your personal data, you may contact our privacy team:

Email: info@ttcglobal.com
Mailing address (New Zealand HQ):
The Testing Consultancy Ltd
Shed 19/Level 1 Princes Wharf 
137 Quay Street Auckland, 1010
New Zealand