Safeguarding the Systems that Power Modern Insurance
Intelligent Quality Engineering for bespoke, legacy, and platform-based insurance systems, across PAS, claims, billing, data, and AI-enabled services.
With decades of experience, TTC Global helps insurance organisations around the world modernise core platforms, strengthen operational resilience, and adopt data and AI with confidence. As regulatory scrutiny intensifies, customer expectations rise, and legacy complexity slows change, we support insurers in delivering reliable, compliant software at the pace the market now demands.
From core policy, claims, and billing systems to data platforms and AI-augmented services, TTC Global leverages intelligent Quality Engineering to help insurers move faster without increasing operational, regulatory, or reputational risk.
What TTC Global Insurance Clients Have Achieved
Key Quality Challenges in the Insurance Sector
Insurers rely on highly integrated Policy Administration Systems, claims platforms, billing engines, and data environments that are difficult to change safely. This is especially true for the bespoke and legacy applications that many insurers still rely on. PAS upgrades, cloud migrations, and vendor-led transformations pose significant risk, as defects in one area can cascade across multiple systems and customer journeys.
Insurance organisations operate under constant regulatory scrutiny and must demonstrate traceability, auditability, and compliance across every release. As delivery cycles accelerate, maintaining regulatory confidence without slowing transformation becomes increasingly complex.
Insurance processes are fundamentally data-driven, supporting underwriting decisions, pricing models, claims outcomes, and regulatory reporting. Large-scale data migrations and integrations create a high risk of inconsistencies that can undermine insurance data integrity, financial accuracy, and customer trust. As insurers introduce AI-driven underwriting, pricing, and fraud detection, poor data quality increasingly translates directly into business, regulatory, and customer risk.
High-volume claims environments place extreme pressure on systems during peak events. Performance degradation or instability directly impacts customers at critical moments, making claims system stability and resilience essential to service quality and brand confidence. The growing use of AI-supported claims decisioning further raises expectations for performance, consistency, and explainability during peak demand.
Many insurers struggle to scale quality capability due to fragmented teams and a shortage of professionals with both insurance domain knowledge and Quality Engineering expertise. This often leads to late defect discovery, extended hypercare, and increased operational risk during major change initiatives.
TTC Global's intelligent Quality Engineering services are strategically focused on mitigating business, regulatory, and financial risk. By embedding quality early in the delivery lifecycle, we help insurers prevent defects, reduce uncertainty, and maintain control throughout continuous change.
We test end-to-end insurance workflows across PAS, claims, billing, digital channels, and integrated insurance platforms such as Guidewire, Pega, Majesco, and Duck Creek. This approach reduces risk during upgrades, migrations, and core system transformations, resulting in more predictable releases and shorter hypercare phases.
Our risk-based testing strategies align with regulatory and audit expectations, providing traceability and evidence across every release. This enables insurers to demonstrate compliance and control without turning quality assurance into a delivery bottleneck.
We validate large, complex insurance datasets quickly and accurately during migrations and ongoing change. By protecting insurance data integrity and financial accuracy, we help insurers maintain confidence in regulatory reporting, analytics, and AI-driven initiatives.
We simulate real-world claims volumes and peak load scenarios to verify claims system stability and performance under pressure. This ensures claims platforms remain reliable when customers need them most, supporting both operational teams and customer experience.
TTC Global helps insurers adopt AI safely by assuring data quality, model behaviour, and outcomes. Through intelligent Quality Engineering, we validate AI-driven underwriting, claims, and analytics to ensure accuracy, explainability, and regulatory confidence.
We bring hands-on delivery experience across bespoke and legacy systems and leading insurance platforms, including Guidewire, Pega, Majesco, and Duck Creek. Our Accelerator Packs for Guidewire and Pega help insurers accelerate PAS testing, improve predictability, and reduce risk during core system modernisation.
Our intelligent Quality Engineering capabilities combine insurance test automation, integration testing, performance engineering, and data assurance to support large, highly regulated insurance environments. This enables insurers to move faster while maintaining stability and control.
TTC Global brings hands-on experience assuring AI-enabled insurance systems. By treating AI risk as business and regulatory risk, we help insurers scale AI initiatives responsibly while maintaining trust with customers and regulators.
We work alongside insurance teams with an approach rooted in support, continuity, and care. By focusing on knowledge transfer and long-term quality maturity, we help insurers build sustainable quality capabilities rather than short-term dependency.
Testing of the PASS quoting system was largely manual and lacked a structured regression approach, increasing the risk of undetected defects across releases.
Senior business users were required to perform testing to safeguard customer experience, creating inefficiencies and diverting critical expertise away from core responsibilities.
Complex integrations with backend systems and a large volume of calculation scenarios made comprehensive manual regression testing impractical and risky.
We implemented intelligent test automation using Tricentis Tosca, replacing spreadsheet-driven testing with a scalable regression framework directly connected to backend services.
As part of our test automation effort, TTC Global performed static testing on existing specifications, improving their quality and reliability before automation.
Automated test suites were developed across product, occupation, and limit scenarios, enabling repeatable, high-volume testing at speed.
Tens of thousands of test cases that previously required years of manual effort could now be executed in days. This allowed for frequent and safe releases.
Hundreds of severe defects were identified and resolved before production, protecting customer experience and system integrity.
Partners Life gained high confidence and reassurance around software changes, enabling ongoing enhancement of its PASS and digital services without compromising quality.