Leading an Enterprise Testing Transformation
Published: 10 November 2022
Last updated: 14 November 2025
Our client, a Fortune 500 Oil & Gas company, embarked on an enterprise-wide transformation to reduce testing cost and time in order to optimise their operating model. A Quality Maturity Assessment became the starting point for a permanent, enterprise-wide SAP Quality Assurance Center of Excellence, now executing over 1,700 regression tests a month with 100% audit compliance across releases.
Read this case study to learn more about this digital transformation process
Results
With our support, our client evolved from having no formal testing practice to operating a mature, enterprise-wide SQA Center of Excellence. The framework for continuous improvement achieved:
- 1,700+ regression test cases executed monthly, creating a safety net for continuous deployment
- 150+ automated SAP tests run monthly as part of routine preventative maintenance, with zero downtime
- 100% audit compliance achieved across all releases
- Nearly 50 defects caught per week before reaching production
Frequently Asked Questions
Who is this case study for?
CIOs and IT leadership, particularly in Energy, Utilities and Resources, who are absorbing the cost of testing and are weighing whether a dedicated QA function is worth the investment. It is equally relevant to Heads of Quality Engineering or QA Directors building the internal case for that function.
What is a Testing Centre of Excellence for SAP and how do I build one?
A Testing Centre of Excellence centralises SAP testing standards, tools and people into a single shared service rather than leaving quality to individual project teams. It typically starts with a Quality Maturity Assessment and a tooling evaluation, then a framework covering people, process and technology.
How do I make the internal business case for a dedicated SAP QA workstream?
The strongest business case starts with what the current approach is costing elsewhere: business users doing testing instead of their day jobs, inconsistent standards, and audit exposure. A Quality Maturity Assessment gives leadership an objective benchmark, often enough to secure initial budget even without an existing QA function.
What does an Integrated SAP testing toolchain look like?
An integrated toolchain connects requirements, test management and execution into one flow, for example linking Jira and Confluence with Tricentis qTest so testing evidence stays in sync with project documentation. Layering live reporting on top gives leadership real-time visibility into release quality.
What are the costs of poor software quality?
Beyond defects reaching production, poor software quality shows up as business users forced to lead testing efforts, inconsistent standards across projects, and preventable audit findings. These costs often stay invisible until an organisation benchmarks its current maturity.
How can we reduce manual handoffs between development, software testing, and business teams?
Centralising testing standards, tools and people into a shared service, rather than letting each project team define its own process, removes most of the coordination burden. Connecting the toolchain and automating repetitive steps removes the rest.