Making Workday Work for Your Organization

The cloud-based HCM tool Workday is a one-stop-shop enabling organizations to capitalize on a global suite of applications ranging from HR and finance to big data analytics. Over 1,474 companies around the world have adopted Workday and it has become known as a leader in cloud core human capital management suites.

Here at TTC we’ve been working with a number of clients to ensure Workday is running smoothly for them. Most of our clients choose to test the following:

• Customizable features
• Different integration points
• Device computability and compatibility

It is important to implement a good process to test Workday due to its frequency of updates and required patches. Automated testing helps ensure that the system works overall, however manual testing and writing of new test cases may occur as new releases of Workday are adopted.

TTC’s Workday Test Mantra

W – What and Why

O – Objective / Outcome

R – Risk Involved

K – Key Deliverables

D – Defect Trend

A- Avoidable Issues

Y – Yo-yo Effect

What and Why

Know what you are meant to test and why you are testing it

• Is it a new enhancement/feature?
• Is it an update to the application or security patch?

Is it a fix to an existing defect?

Objective / Outcome

Be clear on the objective of testing

• Is it to ensure existing functionality remains as it is?
• Is it to ensure new functionality is working as per the business requirements?

Risk Involved

Identify the nature of the associated risks

• Will the new feature or update be required to integrate with any other functionality?
• How much regression testing will be required?
• Impact to current BAU activity

Key Deliverables

Focus on what should be delivered at the end of the test phase

• Standard and quality of the test execution
• A requirement that not only meets but exceeds business expectations
• Is it a fix to an existing defect?

Defect Trend

Get “chummy” with your defects:

• Analyze
• Prepare a matrix to identify which areas/modules the issues exist
• Note any patterns

Avoidable Issues

• Try to pin point if any of the defects could have been avoided
• Could there have been more coverage in a particular area?
• Was testing only concentrated on a particular area?

Yo-yo Effect

The issues or problems that re-occur or bounce back into play.