Quality Transformation
TTC Global utilizes a packaged, flexible, and proven Quality Maturity Assessment to enable organizations to transform their approach to software quality. This toolkit includes a questionnaire, a scoring model, and templates that allow for assessment customization and selective improvement. This methodology has been developed based on extensive consulting experience, having been used to assess both large and small organizations across numerous geographies.
What is our Quality Maturity Assessment?
Our team built our Quality Maturity Assessment process over the course of many years through careful research and the experience gained working with numerous organizations across the globe. To help organizations refine their quality assurance practices, we examine a number of areas including existing processes, test environments, knowledge management, and so on. Our quality assessments help clients determine where they stand and what tangible steps they need to take to reach their desired outcomes.
How We Engage
Carefully Tailored Approach
Collaborative and Insightful
Respectful and Mindful
Communication Channels
The TTC Global Difference
TTC Global's QMA stands out by being:
- Proven and flexible
- A pre-packaged, structured mature process
- Establishing accountability and ownership outcomes
- A streamlined process
Key Phases
Pre-Engagement Preparation
- Conduct kick-off call with key stakeholders
- Define or refine key focus areas for review
- Confirm review participants list and collect details
- Confirm review communication protocols
- Schedule initial interviews
Gather Data
- Collect data and information through interviews, questionnaire responses, and meetings
- Review work products and walk throughs of tools and framework
- Deep dive into ey focus areas
Conduct Analysis
- Analyze collected data against compliance standards, best practices, and conformance to maturity levels
- Assess maturity ratings of quality capability
- Identify strengths & good practices
- Identify gaps and opportunities for improvement
Recommendations & Define Roadmap
- Recommend initiatives, tools, and solutions to address gaps
- Essential active involvement from client management
- Align to prioritize organizational desired future state
- Define roadmap
- Address gaps and improvement opportunities
Present Deliverables
- Document recommended improvements & roadmap
- Present key findings to stakeholders
Quality Maturity Key Phases
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- Conduct kick-off call with key stakeholders
- Define or refine key focus areas for review
- Confirm review participants list and collect details
- Confirm review communication protocols
- Schedule initial interviews
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- Collect data and information through interviews, questionnaire responses, meetings with business owner and IT teams
- Review of work product as well as walkthroughts as tools and frameworks
- Deep dive into focus areas
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Data collected is analysed against compliance standards
- Analysed against best practices as well as conformance to maturity levels
- Assess the maturity rating of the quality capability
- Identify strengths and good practices
- Identify gaps and opportunities for improvement
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- Recommend initiatives, tools, and solutions to address the gaps
- Active involvement from the client management is essential
- Align to prioritise and organisational desired future state
- Define a roadmap based on the agreed initiatives, tools, and solutions
- Address the gaps and afford improvement
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- Document the recommended improvements and roadmap
- Present key findings to stakeholders
Start your Quality Journey
Fill out this form to learn more about TTC Global's Quality Maturity Assessments.